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WIA staff-assisted core services are provided by CAPDD Title I staff after eligibility for WIA Title I services has been determined and include the following:
- Placement assistance
- Career counseling
- Follow-up services
If you are unable to find suitable employment after receiving the staff-assisted core services listed above, you will be referred for intensive services.
Intensive services are provided to adults and dislocated workers who are:
- Unemployed and unable to obtain employment through core services and have been determined by a One-Stop operator to be in need of more intensive services in order to obtain employment, or
- Employed, but are determined by a One-Stop operator to be in need of intensive services in order to obtain or retain employment that allows for self-sufficiency.
Intensive services may include the following:
- Comprehensive and specialized assessments of the skill levels and service needs of adults and dislocated workers, which may include:
- Diagnostic testing and use of other assessment tools
- In-depth interviewing and evaluation to identify employment barriers and appropriate employment goals
- Development of an Individual Employment Plan (IEP) or Individual Service Strategy (ISS), to identify the employment goals, appropriate achievement objectives, and appropriate combination of services for the participant to achieve the employment goals
- Group counseling
- Individual counseling and career planning
- Case management for participants seeking training services
- Short-term pre-vocational services, including development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct, to prepare individuals or unsubsidized employment or training.
If you are unable to find suitable employment after receiving intensive services, you may be referred for training services.
Training services are made available to eligible adults and dislocated workers who met the following criteria:
- The client has met the eligibility requirements for intensive services, has received at least one intensive service, and has been determined to be unable to obtain or retain employment through such services.
- After an interview, evaluation, assessment, and case management, the client has been determined to be in need of training services and to have the skills and qualifications to successfully complete the selected training program.
- The client has selected a program of training services that is directly linked to the employment opportunities either in the local area or in another area to which the individual is willing to relocate.
- The client is unable to obtain grant assistance from other sources to pay the costs of such training, including such sources as Welfare-to-Work, state-funded training funds, Trade Adjustment Assistance, and Federal Pell Grants established under title IV of the Higher Education Act of 1965, or require WIA assistance in addition to these and/or other sources of grant assistance, including Federal Pell Grants.
Training services are provided to eligible WIA participants through:
- Individual Training Accounts (ITAs)
- On-the-Job Training (OJT) Contracts
Classroom training is provided through technical schools, career preparation schools, colleges, and universities in the area. Clients are selected for this portion of the program based on a detailed assessment, local employment demands, and the client's individual desires. Clients will attend school on a fulltime basis. The goal of training is to provide the client with a marketable skill. Special considerations will be given to disabled clients to ensure that their training is commensurate with their special circumstances.
On-the-job training (OJT) is geared primarily to private employers. The purpose of OJT is to help the employer defray the cost of training WIA clients. Special consideration will be given to disabled clients to ensure that their training is commensurate with their special circumstances.
SYEOP is a work-experience component coupled with transitional services such as career counseling and labor market information. Youth will be afforded the opportunity to gain career employment experience that will enhance their ability to enter the job market upon completion of the program. These young persons are taught to work harmoniously with the school and work site staff who will assess each person's capabilities and assist them in reaching their employment goals. Special consideration will be given to disabled clients to insure their training is commensurate with their special circumstances.
The year-round youth program is geared toward providing eligible youth ages 14 through 21 with assistance in achieving academic and employment success. Activities may include a variety of options for improving educational and skill competencies, as well as providing effective connections to employers. Ongoing mentoring opportunities, paid and unpaid work experience and alternative school services may be available. Training and supportive services may be provided to eligible youth. Activities that provide opportunities for leadership, personal development, decision-making, citizenship, and community service may be an integral part of the services provided.
Nontraditional employment is geared those occupations or fields of work where women/men comprise less than 25 percent of the individuals employed. Nontraditional training for women/men provides a wider range of opportunities for women/men under WIA along with incentives to establish programs that will train, place, and retain women/men in nontraditional fields.
The U.S. Department of Labor requires a Follow-Up on clients to determine the type of employment that is secured after your WIA participation ends. You will be required to provide the name of your employer, employer address, employer telephone number, rate of pay, starting date, and job title to your case manager at the end of your training. There will be follow-up conducted through the fifth quarter following the exit quarter. If your address or telephone number changes during this timeframe, you will need to provide updated information to your case manager.
It is against the law for recipient of federal financial assistance to discriminate on the following basis:
- Against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and
- Against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary’s citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his/her participation in any WIA Title I-financially assisted program or activity.
- The recipient must not discriminate in any of the following areas:
- Deciding who will be admitted, or have access, to any WIA Title I-financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.
If you think you have been subjected to discrimination under a WIA Title I-financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either:
- The recipient’s Equal Opportunity Officer (or the person whom the recipient has designated for this purpose); or
- The Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.
If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with Civil Rights Center (see address above).
If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the recipient to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient).
If the recipient does give you a written notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.
Inquiries May Be Addressed To:
Local Level WIA EO Officer.
Tina Roush
P.O. Box 300
Lonoke, AR 72086
(501) 676-2721
State Level Arkansas Employment Security Dept
WIA EO Manager
P.O. Box 2981
Little Rock, AR 72203
(501) 682-3105
Federal Level Director, CRC Center
U.S. Department of Labor
200 Constitution Ave. N.W.
Room N-4123
Washington, D.C. 20210
(202) 219-7026
Arkansas Relay Service:
1-800-285-1121 (Voice)
1-800-285-1131 (TDD)
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